Tutorial: Setting Service Hours

Service hours function as the official operating hours of your company. You can also define specific conditions, such as the maximum number of clients that can be serviced simultaneously and the required advance notice for appointments within the same time slot. When the promotion service is enabled, any tasks that do not meet your specified conditions will be automatically excluded. This helps you avoid being contacted for fully booked or unavailable times.

Below is a step-by-step guide to setting up your service hours:

• Log in to Your Account: Click "Login" in the upper right corner of the homepage to access your personal account.
• Navigate to the Profile Page:
  • Click your profile picture in the upper right corner.
  • Select Profile from the dropdown menu.
  • Choose the company profile you wish to edit.

• Open the Service Hours Editing Page:
  • Scroll down to the Service Hours section.
  • Click the edit icon on the right to begin configuring your schedule.
    
    
     
• Edit your company's service hours: 
  • Specify the start and end times for each day according to your actual operating hours.

  • You can configure up to two separate time slots per day to accommodate different service periods.

    
    
     

• Set Additional Conditions: 
  • Define appointment requirements, such as:
    • The minimum advance notice required for booking.
    • The maximum number of clients that can be served at the same time.

  • Once your settings are complete, click Save in the bottom right corner.

     (additional details, please refer to the related help article.)
    
    

• Access the "Services" Settings Page:
  • Go to Service Setting in your dashboard.
  • Select the service item you would like to apply the service hours to.

  • Click the Edit button on the right.

    

• Apply Your Service Hours
  • Check the box labeled "Only accept jobs during service hours".

  • Click Save in the bottom right corner to confirm your selection.